For purposes of these terms and conditions, "Stealth Alarms™", "I", "us" or "we" shall mean Stealth Alarms™ Ltd. The Term "you" refers to the user or viewer of Stealth Alarms™ Ltd website.
If you continue to browse and use our website, you are agreeing to comply with and be bound by the terms as outlined below.
The information contained in this website is provided by Stealth Alarms™ for general purposes only and subject to change without notice.
While we try to keep the website up-to-date, we makes no warranties or representations of any kind whatsoever about the quality, content, timeliness, completeness, accuracy, reliability, adequacy, suitability or availability with respect to the website, or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event shall Stealth Alarms™ be liable for any loss or damage, including without limitation any special, incidental or consequential damages or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use or misuse of this website or the information, data or images herein.
The Stealth Alarms™ website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. This website and any product name, company name, logo, brand or other mark mentioned on this website may be trademarks and/or service marks or copyrights of their respective owners.
Any distribution of any information or image from this website, in whole or in part, is strictly prohibited other than the following: (a) You may print hard copies of any item for your personal and non-commercial use only; (b) You may copy the content to individual third parties for their personal use but only if you acknowledge the website as the source of the material. You may not without the express prior written permission of Stealth Alarms™ distribute or commercially exploit the content in any way, nor may you transmit it or store it in any other website or other form of electronic retrieval system.
You must not infringe the rights of others, including the right of privacy and copyright (an example would be sharing without permission of the copyright owner protected material such as a image, music or video file. Many of these activities could result in legal action, a fine or a term of imprisonment or both. If you are in any doubt as to the legality of anything, take independent legal advice before proceeding.
The Stealth Alarms™ website may contain links to other (external) websites from time to time which are not under the control of Stealth Alarms™ therefore, we make no representations whatsoever about any other website to which you may have access through this website. When you access an external website, you do so at your own risk, and Stealth Alarms™ is not responsible for the content of those websites. The inclusion of any links does not imply a recommendation or endorse the content of that website. It is your responsibility to ensure that any page or website you select for viewing is free from content that you may deem inappropriate.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Stealth Alarms™ may amend the site usage policy from time to time, and will post any changes here, so that you are familiar with the policy adopted by us.
If you have any questions in regard to this policy or wish to report a breach of this policy please contact us at the address below:-
Stealth Alarms™ Limited
4A Miller House
Part I – Definitions
In these Terms and Conditions the following expressions shall have the following meanings:-
“the Agreement” - these Terms and Conditions, the Installation Notes and the Quotation.
“the Company” – Stealth Alarms™ Ltd.
“the Customer” - the person, firm or company which has accepted the Quotation.
Part 2 - Customer pre-installation obligations
a) The following duties must be carried out by the Customer before installation starts to enable the Company successfully to install the System. The Customer must:-
(i) Obtain and pay for all necessary consents and licences for the installation of the System (such as landlord’s consent);
(ii) Give the Company free access to the premises on the date and time agreed to install the System, and arrange for easy access to all working areas and surfaces for the Company engineers to carry out the necessary work to install the System;
(iii) Supply adjacent to the intruder alarm control unit a non switched fuse 240v spur outlet, unless the Company’s engineer has been requested to fit this device by the Customer and this has been noted on the Quotation;
(iv) Advise the Company of the existence of concealed water, gas, electricity, telephone or other services (if any known about) and point out to the installation engineer their location before work commences.
The Company will use reasonable skill and care in identifying any concealed services not so pointed out. The Company will only be liable for damage to these services or for resulting damage to the extent that it does not take such reasonable care;
(v) Be responsible for the lifting of any floorboards or floor coverings other than carpets. Note that the Company cannot be held responsible for any damage as a result of lifting and re-fitting carpets. Also be responsible for any proposed flush fitting of units and making good thereafter.
b) If the Customer wishes the Company to use any existing equipment as part of the System, it will be assumed to be in full working order. Where the Company on installation discovers this is not the case, any work required to bring such equipment up to an acceptable standard will be charged for on a time and material basis.
c) Where damage could be caused which may not be immediately apparent to our operatives, the Company cannot be held liable where it has not been notified of such a possibility.
Part 3 - Supply of System
a) The Company will install the System at the premises or site specified in the Quotation on the anticipated date quoted by the Company provided that the Company has received payment of 70% of the quote 5 days prior to the agreed installation date as referred to in Part 7a. Any fitting date will not be held after this time if deposit has not been received.
b) The Company will use reasonable endeavours to install the System neatly and to conceal cables wherever possible, but where this is impractical the cables will be surface run.
c) The System will be installed in accordance with the recommendations contained in the British Standard Institute’s specification for intruder alarms on buildings current from time to time on the date on which installation starts. Any change made in the Standard for intruder alarms will not be deemed to be retrospective to existing installations.
d) On installation, the Company will give one briefing and demonstration of the System to the Customer or his/her representative. (There will be an additional charge if further instructions are required.) This demonstration, the operating instructions, keys or code number will be supplied to the Customer on payment of the balance of the Installation Charge as set out in Part 7a.
e) Where a deduction from cost has been made by Stealth Alarms™ for installation of first fix wiring by a third party, Stealth Alarms™ personnel can only check the position of such wiring against their original specification. We can not check or be held responsible for the integrity of the wiring as inevitably the wire runs are concealed behind plaster, under floors etc. Please be informed that Stealth Alarms™ will only become aware of any problems with the integrity of the wiring when our fitter attempts to power up and commission the system.
Part 4 - Customer’s post installation Obligations
a) It is the responsibility of the Customer after the installation is completed to refit any floorboards, carpets or other floor coverings lifted before installation and to carry out any building work, cutting away, decoration or making good unless specifically stated in the Specification, other than any required by the failure to exercise reasonable care and skill by the Company its employees or agents.
b) At all times after the installation is completed the Customer will:-
(i) Operate the System in accordance with the instruction manual;
(ii) Where applicable, pay any line or equipment charges due to third parties (and increases from time to time);
(iii) Pay for all electrical supplies to the System and remain responsible for the upkeep and maintenance of all electrical supplies to the System.
Part 5 - Company’s post installation Obligations
The Company will:-
a) Carry out at the Company’s expense any repairs or replacement to the System (excluding existing equipment of the Customer incorporated into the system) required by any faulty materials or workmanship within twelve months of the Installation Date.
b) At the request of the Customer and within a reasonable time after such request carry out such further works to the System as are necessary to keep the same in operation or to modify, upgrade or replace the System at a price agreed by the Customer and the Company.
Part 6 - Maintenance
a) The Company will carry out Maintenance services as set out in the Installation Notes and as agreed in writing between the Customer and the Company.
b) Maintenance are on a one year fixed term basis, running in the first year from the Installation Date.
c) At any time after the expiry of one year from the Installation Date the Company shall have the right to increase the Monitoring and Maintenance Inspection Charges. Any increases will be notified to the customer at the time of invoice.
d) Maintenance Inspection Charges are reviewed on 1 January each year.
e) The Company will carry out routine maintenance inspection during the hours of 08:30 to 17:30 Monday to Friday (excluding Bank Holidays) on a date previously agreed with the Customer and in accordance with the relevant Standard if applicable.
f) Maintenance of the System may be withdrawn immediately without advice or notice of withdrawal should any agreed payment fail to be made within 30 days of invoice payment date.
Part 7 – Payment
a) The Customer will pay 70% of the quote as a deposit to the Company before installation begins, and the final balance on the Installation Date. For the avoidance of doubt all monies to be paid within 2 days of the final invoice.
b) Where the attendance of the Company’s employees is requested for any reason whatsoever (apart from normal maintenance inspections or under the guarantee by the Company in Part 5a) the Company reserves the right to charge the Customer for labour at its standard rates (including travelling time) and for materials.
Part 8 - General Conditions
a) Ownership of the Customer Equipment will pass to the Customer on payment of the balance of monies as set out in Part 7a.
b) The Customer will not assign, sell, charge, mortgage, pledge or attempt to part with possession of any part of the Company Equipment nor any interest in it nor encourage or allow any person to adjust, tamper, alter or interfere in any way whatsoever with the Company Equipment.
c) The Company is entitled to transfer or assign all or any of its rights in this Agreement and to perform any of its obligations through nominated subcontractors although the Company will still be responsible to the Customer for its obligations.
d) Any variation or modification of any of the terms and conditions of this Agreement must be evidenced in writing and signed by a duly authorised representative of the Company.
Part 9 – Termination
a)If the Company is not paid the balance of the invoice Charge as set out in Part 7a, it will remove the System from the Customer’s premises. In this event, the Customer will be responsible for any breakage or other damage, in particular for the refitting of any floor boards, carpets or other floor coverings and to carry out any building work, decoration or making good, arising from the removal of the Company Equipment unless the same is caused by the failure to exercise reasonable care and skill by the Company, its employees or agents. In this instance:
(i) The Customer will give the Company free access to remove the Company Equipment;
(ii) It shall be the absolute responsibility of the Customer to ensure the safety of any remaining electrical installation following removal of the Company Equipment.
Part 10 - Limitation of Company’s Liability
PLEASE READ THIS SECTION CAREFULLY. IT CONTAINS RESTRICTIONS ON THE COMPANY’S LIABILITY IN THE EVENT OF A CLAIM BY THE CUSTOMER
a) The System is intended only to reduce the risk of loss or damage to the property and injury to persons on the premises to the extent that is reasonably practicable by use of such equipment. The Company gives no undertaking to the Customer that the System may not be compromised or circumvented or that the System will prevent any loss by burglary, theft or otherwise. The Company does not guarantee that particular loss, damage or injury can and will be prevented by use of the System.
b) The Company accepts responsibility for ensuring that the System complies with the Specification and will be reasonably capable of meeting the purpose but does not accept any larger responsibility than that, whether in negligence or otherwise save as set out in this Part 10.
c) The Company shall not be liable for any loss or damage suffered by the Customer however caused, whether as a result of any failure to exercise reasonable care and skill, breach of these terms, false statement or otherwise or resulting from any unauthorised entry or burglary, theft, robbery, damage, disturbance or any other cause.